Series 1 Episode 2: Future of Work, Workplaces and Workforce

By Mr. Ravi Kumar S/ 23-Jun-2020

About the episode

In this episode Ravi Kumar speaks about three dimensions of work: the work itself, the workplace, and the workforce. All three are in the midst of massive change. The new emphasis is on learning to thrive in workplaces with machines and gig-workers as colleagues.

Episode Speaker


Mr. Ravi Kumar S

Infosys Ltd.

Speaker's Profile

Ravi is President at Infosys. In this role, he leads the Infosys Global Services Organization(180K+ employees and 10Bn$+ revenues) across all global industry segments, driving digital transformation services, Consulting Services, Traditional technology Services, Engineering services, Data & analytics, Cloud and infrastructure, enterprise package applications service lines. In addition, he oversees Business Process Management (BPM) Unit and is Chairman of the Board of Infosys BPM Ltd. He also oversees Infosys business operations in Latin America, Infosys Public Services, Japan and China. He is the Chairman of the Board of Infosys China, Chairman of the board of Infosys Public Services and directly oversees the Consulting Services Subsidiary of Infosys. Ravi oversees the new acquisitions‘ Simplus, WongDoody, Fluido and Brilliant Basics and Chairs the board of the Hitachi-Panasonic JV in Japan. Ravi also oversees the Alliances organization and the Global Partner Ecosystem at Infosys. In addition, Ravi is championing and pioneering the localization initiative and building technology and digital talent pools in US, Europe & Australia for Infosys to drive creation of new Innovation and Digital Technology Hubs by collaborating with clients, the local state governments and academic ecosystems. He is also a trustee and the Chairman for the Infosys Foundation, USA focused on Computer Science education in K12 Schools in the US.

Previously, Ravi was the Group Head for the 1Bn$ Insurance, Healthcare, and Cards and Payments unit, where he drove client services, demand generation, next-generation service offerings, game-changing innovation, and a world-class delivery organization to support clients. He has also led the Global Delivery organization in the manufacturing industry group. Spanning a global clientele and other new incubating engines, he built the global Oracle and CRM practices for Infosys. Under his leadership, the Hyderabad Development Center, housing 22,000+ employees, won the Infosys Excellence Award for the Best Development Center five years in a row from 2010 – 2014.

Ravi has over 19 years of experience in the consulting space, incubating new practice lines, driving large transformational programs, and evangelizing new business models across industry segments. He has played diverse roles across organizations within the CRM space for Oracle Corporation, building a next-generation CRM practice at Cambridge Technology Partners. He has also worked on process and technology transformation for the unbundling of Indian State Electricity Boards at PricewaterhouseCoopers. Ravi started his career as a nuclear scientist at the Bhabha Atomic Research Center.

Ravi is a part of several steering committee boards of large transformational initiatives for many G2k Enterprises. He is a member of the Young Presidents Organization(YPO) Manhattan Chapter, Member of the International Advisory Board of Fudan University, Shanghai, Chairs the IT & Business Services Workforce Council for the Governor in the State of Connecticut, Member of Skills Consortium of the World Economic Forum(WEF), NASSCOM IT Services Council(National Association of IT and BPO Services in India) and many other industry forums. He regularly attends the annual meeting of the World Economic Forum Davos, actively writes on Digital transformation, Future of Work, Reskilling, Talent transformation in the Harvard Business Review(HBR), Knowledge@Wharton, Forbes and other top tier publications.

Ravi has a master’s degree in business administration from Xavier Institute of Management, Bhubaneswar, India.